Economy Events Country 2025-11-17T22:19:21+00:00

Study Reveals Tourist Bias in Restaurant Online Reviews

A new study by leading Chinese universities reveals that tourists consistently rate restaurants higher than locals, a 'tourist bias' that significantly impacts online reputation.


Study Reveals Tourist Bias in Restaurant Online Reviews

A study examines the world of online reviews, where platforms serve as a primary source of information for those seeking unique dining experiences. Researchers have found that tourists consistently give restaurants higher ratings compared to locals. This phenomenon, known as "tourist bias," highlights the influence of visitors' opinions on shaping restaurants' online reputation. A key finding of the study, conducted by the South China University of Technology, Tongji University, University of Science and Technology of China, and The Chinese University, is the disparity in how tourists and locals evaluate restaurants.